The laces broke after the second session. The overall cushion setup felt good and the grip was great but it was a bit more narrow than what I thought. It was still a great shoe but the laces literally tore. I adore the design and colorway tho. Do you think you could send me new laces or should I ask to the support ?
Hi Tristan,
Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the cushioning, grip, and design, but we’re very sorry about the issue with the laces. This is not the experience we want for our customers.
Please reach out to our support team at info@361europe.com, so we can look into this further and assist you directly.
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