Shipping
Orders will be shipped within 2-3 business days. We do not ship on Saturdays, Sundays, or holidays.
Standard shipping will take approximately 3-7 business days depending on your location. We will do our best to ensure your order is delivered on time, however 361 Degrees cannot be held responsible for conditions beyond our control that may cause a delay, such as weather, address entry error, address correction, UPS, FedEx and USPS failure to deliver or transit times.
All orders are shipped with DPD from our warehouse in the Netherlands.
Once your order is shipped, you’ll receive a tracking number via your email so you can follow your package.
Track your order here >> https://www.dpd.com/nl/en/receiving/track/
Please note, we do not ship to PO. Boxes.
Standard Ground Shipping
| Country | Shipping Cost |
|---|---|
| Austria | €9.99 (FREE over €100) |
| Belgium | €5.99 (FREE over €100) |
| Bulgaria | €19.99 (FREE over €120) |
| Denmark | €9.99 (FREE over €100) |
| Estonia | €9.99 (FREE over €110) |
| Finland | €15.99 (FREE over €110) |
| France | €9.99 (FREE over €100) |
| Germany | €5.99 (FREE over €100) |
| Greece | €19.99 (FREE over €120) |
| Ireland | €9.99 (FREE over €100) |
| Italy | €9.99 (FREE over €100) |
| Latvia | €9.99 (FREE over €110) |
| Lithuania | €9.99 (FREE over €110) |
| Luxembourg | €9.99 (FREE over €100) |
| Netherlands | €5.99 (FREE over €100) |
| Portugal | €15.99 (FREE over €110) |
| Spain | €9.99 (FREE over €100) |
| Sweden | 100 SEK (FREE over 1,100 SEK) |
Cancelling or Modifying Orders
Our goal is to get your order shipped as soon as possible. As a result, orders cannot be cancelled or modified once they are placed.
Returns
Your satisfaction in the products we offer and the service we provide are our primary focus. If for any reason you are dissatisfied with your purchase, we will issue a refund after recieving your return back to us. Merchandise must be returned in original condition within 30 days of purchase. Returns received after 30 days will not be accepted.
Return Address
Please send all returns to:
361 Europe
Kruisweg 643–647
2132 NC Hoofddorp
The Netherlands
info@361europe.com
Merchandise purchased on 361europe.com may be returned for a refund within 30 days of purchase if it meets the following conditions:
- Material must be unworn and unaltered
- Merchandise must be in its original packaging.
- Do not affix tape or address labels directly to the surface of the shoe box.
Refunds will be issued to the original form of payment once your return is received by us and will include only the product amount. Shipping cost (if any) will not be refunded from original purchase, only the total amount of the products ordered.
Returns are at purchasers expense.
We offer free returns in the following cases.
- Product arrives defective or if it fails within the 30 day window.
- You receive the wrong product, Size or Color.
Returns are the purchasers responsibilities during the following cases.
- Customer ordered the wrong size
- Customer ordered the wrong color
- Customer ordered the wrong gender
- Buyers remorse
- Customer ordered multiple pair to qualify for free shipping with the intent of only keeping one.
Returns Process
Our standard customer service response time is 2–4 business days. Please allow a minimum of 14 days for us to receive your item(s). All returns will be credited to the original form of payment within 1-5 business days of us receiving your return.
361 Degrees is not able to accept return merchandise obtained from a store other than www.361europe.com. To return products purchased at another store, please return product to the location where it was purchased.
Questions or Concerns
Please contact us at info@361europe.com.